Question 1

How do I book a class?

Accepted Answer

Step 1 - Pick your membership or a casual class pass. Step 2 - Pick the class you would like to attend by selecting it from the booking calendar. Step 3 - Under payment options, select the payment option you purchased in Step 1 then select 'Add to cart' if booking multiple classes, or 'Book Now' if booking a single class. At checkout your payment details will be used but this will not charge you if you have selected the payment option from Step 1. Step 4 - Select 'Place Order' - you should receive a booking confirmation email for your class - if you don't, please contact pr.urban.dance@outlook.com.

Question 2

Do you offer competitions or exams?

Accepted Answer

No. PR Urban Dance is not a competition studio. Our focus is confidence, movement quality, musicality, and enjoying dance in a supportive, adult-friendly environment.

Question 3

Do you offer performance opportunities?

Accepted Answer

Yes — but they're optional. We offer Showcase opportunities and Perform-for-Camera courses during selected blocks. These are designed for dancers who want to perform, not those who feel pressured to.

Question 4

Are your in-studio classes beginner-friendly?

Accepted Answer

Yes, absolutely. Every style has clearly defined levels and the 4-Week Dance Comeback is built specifically for women who are new or returning after a long break. No pressure. No judgement. Just progress.

Question 5

How do I pay for in-studio classes?

Accepted Answer

All in-studio classes are booked and paid for online before attending. This keeps things simple, fair, and stress-free for everyone.

Question 6

Where are you located?

Accepted Answer

All in-studio classes are held at 191A Brisbane Street, Ipswich QLD 4305.

Question 7

Do you offer free trial classes?

Accepted Answer

Not exactly — but we offer something better. The 4-Week Dance Comeback is a structured 4-week intro program designed specifically for new students. Two classes per week across Urban, Heels, and Commercial Jazz, with weekly personal check-ins and a personalised level recommendation before your first class. $189 for new students only.

Question 8

What styles do you teach?

Accepted Answer

In-studio we offer Urban and Hip Hop, Heels, Commercial Jazz, and Dance Fitness. Each style has multiple levels from foundations through to advanced so there's always somewhere to grow.

Question 9

Can I book private lessons?

Accepted Answer

Yes. Private sessions are available by request. Just fill out the Contact Form, and we'll organise a time that suits your goals and schedule.

Question 10

How do memberships work?

Accepted Answer

All memberships are recurring and include a set number of class credits per billing cycle. Credits refresh at the start of each new billing cycle and do not roll over — any unused credits are forfeited at the end of the period. You choose how often you want to be billed: weekly, fortnightly, or monthly.

Question 11

Which membership is right for me?

Accepted Answer

It depends on how many classes you want and how you prefer to be billed. Our quiz at pr-urbandance.com.au/find-my-plan takes three questions to match you with the right plan, including a best value recommendation.

Question 12

What is the difference between weekly, fortnightly, and monthly billing?

Accepted Answer

The price per class is the same across all three — the difference is how long your credits last. Weekly credits refresh every 7 days. Fortnightly credits refresh every 14 days. Monthly credits refresh once a month.

Question 13

Can I pause my membership?

Accepted Answer

Yes — for injury or holidays only, for either 4 or 6 weeks. No other pause durations or reasons are accepted. During a pause billing is suspended and credits are not available. To request a pause email pr.urban.dance@outlook.com.

Question 14

How do I cancel my membership?

Accepted Answer

All memberships require 4 weeks written notice to cancel via email to pr.urban.dance@outlook.com. Billing continues during the notice period and your credits remain available to use. Minimum terms apply depending on your plan.

Question 15

How do I know which class is right for me?

Accepted Answer

If you're brand new, the 4-Week Dance Comeback is the right starting point. It's structured, supported, and takes the guesswork out of where to begin. If you're already a member and unsure which membership suits your schedule, take our quiz at pr-urbandance.com.au/find-my-plan.

Question 16

Are your classes gender-inclusive?

Accepted Answer

Yes. All genders and identities are welcome in every class, both in-studio and online.

Question 17

Do you offer gift vouchers or giftable classes?

Accepted Answer

Not at the moment — but this is something we plan to introduce in the future.

Question 18

What's your refund policy?

Accepted Answer

We do not offer refunds or credits unless PR Urban Dance cancels the class or service.

Question 19

What age group are your classes for?

Accepted Answer

Our classes are designed for ages 18+, unless stated otherwise.

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